New Freedom Mobility Management
Bay Aging
5959 Fiddlers Green Road
Gloucester,
VA
23061
Phone Main:
(804) 250-2011
Phone Fax:
(804) 694-8250
Phone Toll-Free:
(877) 869-6046
Who We Are
Mobility Managers across Virginia manage and implement coordinated transportation services for veterans, low-income individuals, older adults, persons with disabilities, and individuals with transportation needs.
Transportation services are designed to help seniors and people with disabilities enjoy important social and recreational events, retail shopping in addition to medical appointments and work.
If your appointment or event is outside of the Bay Transit service area and/or service hours, the New Freedom Mobility Management program might be able to assist you with transportation.
Who We Serve
Languages Spoken:
English,
Spanish,
Multi-Lingual,
Language Line available
Service Area(s):
Charles City County,
Essex County,
Gloucester County,
King and Queen County,
King William County,
Lancaster County,
Mathews County,
Middlesex County,
New Kent County,
Northumberland County,
Richmond County,
Westmoreland County
Cost
Payment Method(s):
Cash only
Fee Structure:
Call for Information
Additional Comments:
$5.00 round trip for 0-50 miles. $10 round trip for 51 thru 90 miles.
When and How
Office Hours:
Currently closed
Monday - Friday: 8:30 am-4:30 pmAvailable 24/7:
No
Age Requirements:
18 and over,
60+
Income Requirements:
None.
Other Eligibility Criteria:
Serves older adults age 60 and older and individuals with disabilities age 18 and older. Must not qualify for Medicaid healthcare transportation.
Intake Process:
Call as far in advance as possible to schedule a ride. 24 hours advance notice required with two business days notice preferred. If you leave a message on voice mail, call back to talk to a dispatcher to confirm your ride.
Documents Required:
Call for details
Self Refer:
Yes
Provider Refer:
Yes
Intake Contact Email:
newfreedom@bayaging.org
Intake Contact Telephone:
(804) 824-2546
Additional Availability Comments:
Transportation service hours vary.
Quality
Report Problems:
Call the Agency
Send an Email
Accessibility
Where Service is Provided:
On Site
Email
Telephone
Other
Provides Transportation to/from Service:
Yes
Where Service is Provided Other:
Transportation is provided in the Northern Neck, Middle Peninsula, Charles City and New Kent counties.
Residency Requirements:
Must reside in the service area.